Customer Service Pro: Rentals & Equipment Support

U-Haul International, Inc.; Ellsworth (ME); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Prescription plans

Paid holidays and vacation

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service team. You will help customers with U-Haul products, dispatch and return equipment, and participate in on-the-job education to grow with the company.

The role involves assisting inside and outside the center, using U-Scan tech, and handling trucks, trailers, and rentals. Training and certifications are provided for propane and forklift operations as part of employment.

Qualifications

• Valid drivers license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Driving

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service team. You will help customers with U-Haul products, dispatch and return equipment, and participate in on-the-job education to grow with the company.

The role involves assisting inside and outside the center, using U-Scan tech, and handling trucks, trailers, and rentals. Training and certifications are provided for propane and forklift operations as part of employment.