Customer Service Pro — Rentals & Equipment Support

U-Haul International, Inc.; Hammond (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on Apple products

MetLife auto and home insurance

Job summary

U-Haul is seeking a Customer Service Representative to be the friendly face of our service team, helping customers with rentals, equipment inspection, and safety checks at our center. You will use U-Scan to manage inventory, move and hook up trucks, and educate customers on products and services.

Certified tasks such as propane filling and forklift operation are available after employment. We offer on-the-job education, interviews, and bonus opportunities to start today.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the friendly face of our service team, helping customers with rentals, equipment inspection, and safety checks at our center. You will use U-Scan to manage inventory, move and hook up trucks, and educate customers on products and services.

Certified tasks such as propane filling and forklift operation are available after employment. We offer on-the-job education, interviews, and bonus opportunities to start today.