Customer Service & Rentals Specialist

U-Haul International, Inc.; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

ESOP

MetLife auto and home insurance

Discounts on Apple products

MetLaw Legal program

You Matter EAP

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the friendly face of the company, assisting customers with products, services, and rentals at a U-Haul center. The role involves inspecting and maintaining equipment and using U-Scan tech to dispatch and return gear.

The position offers on-the-job education and opportunities for advancement, with pay and benefits aligned to a busy retail environment. Candidates should be ready to learn and help customers confidently.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the friendly face of the company, assisting customers with products, services, and rentals at a U-Haul center. The role involves inspecting and maintaining equipment and using U-Scan tech to dispatch and return gear.

The position offers on-the-job education and opportunities for advancement, with pay and benefits aligned to a busy retail environment. Candidates should be ready to learn and help customers confidently.