Customer Service Rep — Growth Path in Financial Solutions

Tower Loan of Mississippi, LLC; Wooddale (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Performance Bonuses

Monthly Incentive and Employee Ref err

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative (CSR) to be on-site in Alabama. You’ll build relationships, deliver financial solutions, and handle payments while supporting branch operations.

The role runs Monday–Friday 8:30 AM–5:30 PM, with potential Saturday hours. Tower Loan offers comprehensive benefits, training, and opportunities for advancement within a supportive, growth‑driven culture.

Qualifications

• High School Diploma or GED is required.
• Valid driver's license and reliable vehicle required.
• Cash handling, sales or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships and deliver excellent service.
• Receive and process payments in customer accounts.
• Market to customers to drive loan production.
• Maintain cash drawer and deposits.
• Perform office administrative tasks as needed.
• Process loan applications and collect payments due.

Skills

Customer service

Relationship building

Communication skills

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative (CSR) to be on-site in Alabama. You’ll build relationships, deliver financial solutions, and handle payments while supporting branch operations.

The role runs Monday–Friday 8:30 AM–5:30 PM, with potential Saturday hours. Tower Loan offers comprehensive benefits, training, and opportunities for advancement within a supportive, growth‑driven culture.