Customer Service & Loan Solutions Specialist

Tower Loan of Mississippi, LLC; Forest (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Performance Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to join our on-site team. You will deliver exceptional service, handle payments, and promote financial solutions while supporting loan production.

This full-time role includes standard hours with potential overtime, competitive benefits, and opportunities for advancement within a growing network of offices throughout eight states. Join us to grow your career in consumer finance.

Qualifications

• High School Diploma or GED.
• Must have a valid driver’s license and reliable vehicle.
• Preferred Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer Service

Cash Handling

Sales

Communication

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to join our on-site team. You will deliver exceptional service, handle payments, and promote financial solutions while supporting loan production.

This full-time role includes standard hours with potential overtime, competitive benefits, and opportunities for advancement within a growing network of offices throughout eight states. Join us to grow your career in consumer finance.