Customer Service Pro - Growth Path in Finance

Tower Loan; Forest (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) match

Paid time off

Paid holidays

Annual raises

Performance bonuses

Monthly incentives

Referral bonuses

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) to serve as a frontline member delivering outstanding customer service and building relationships with clients seeking financial solutions. The role emphasizes accuracy in cash handling and loan processing in a fast-paced, branch environment.

The position offers full-time hours, competitive pay, incentives, and a benefits package. On-site schedule typically runs Monday through Friday with occasional extended hours and possible

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred: Cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) to serve as a frontline member delivering outstanding customer service and building relationships with clients seeking financial solutions. The role emphasizes accuracy in cash handling and loan processing in a fast-paced, branch environment.

The position offers full-time hours, competitive pay, incentives, and a benefits package. On-site schedule typically runs Monday through Friday with occasional extended hours and possible