Customer Service Rep — Growth, Benefits & Flexible Shifts

Planet Fitness; Montgomeryville (Montgomery County); Vor Ort; USD 14.000 - 19.000; Vollzeit

Benefits dieser Stelle

401K match

Health Insurance

PTO (Paid Time Off)

Life Insurance (Basic)

Short-Term Disability

Employee Assistance Program

Free gym membership

Zusammenfassung

Planet Fitness, part of National Fitness Partners, is hiring a Customer Service Representative to deliver a superior, Judgement Free member experience. You will greet members, sign up new members, log amenities, and process purchases using our POS system.

You’ll promote our fitness instruction classes and help maintain a clean, safe club environment while providing friendly service. This entry-level role offers growth with seniority-based pay raises and benefits.

Qualifikationen

• Customer service experience required or preferred.
• Basic computer proficiency required.
• Must be 18 years of age or older.
• High school diploma or GED preferred.
• Willingness to learn and assist members in a fast-paced fitness club.

Aufgaben

• Answer phones in a friendly manner using information script.
• Greet members and guests, sign up new members and provide tours as needed.
• Log amenities and respond to member questions promptly.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness programs and maintain a clean, safe club environment.

Kenntnisse

Customer service experience

Phone etiquette

Basic computer skills

Ausbildung

High school diploma/GED

Tools

Point of sale (POS) system

Jobbeschreibung

Planet Fitness, part of National Fitness Partners, is hiring a Customer Service Representative to deliver a superior, Judgement Free member experience. You will greet members, sign up new members, log amenities, and process purchases using our POS system.

You’ll promote our fitness instruction classes and help maintain a clean, safe club environment while providing friendly service. This entry-level role offers growth with seniority-based pay raises and benefits.