Customer Service Rep: Field & Office, Paid Training

Atlas Credit Company Inc; Austin (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Health insurance

Dental & vision

Paid vacation

Paid holidays

401(k) matching

Training & development

Career advancement

Job summary

Atlas Credit Company Inc is hiring a Customer Service Representative in Austin, TX. You will help customers find financial solutions and provide exceptional service both in the office and in the field. No prior financial services experience is required as training is provided.

Responsibilities include assisting with loan applications, payments, and account management, handling calls, and following up on past-due balances while maintaining accurate records and following cash handling procedures.

Qualifications

• Experience in customer service is preferred (1+ year).
• Strong communication and listening skills.
• Ability to handle high-volume calls and manage accounts.

Responsibilities

• Build positive relationships with customers.
• Assist with loan payments, applications, and account management.
• Handle inbound/outbound calls and follow up on accounts.
• Promote financial services to grow the customer base.
• Maintain accurate customer records and processing of transactions.

Skills

Customer service

Communication

Problem solving

Data entry

Multitasking

Tools

CRM software

Job description

Atlas Credit Company Inc is hiring a Customer Service Representative in Austin, TX. You will help customers find financial solutions and provide exceptional service both in the office and in the field. No prior financial services experience is required as training is provided.

Responsibilities include assisting with loan applications, payments, and account management, handling calls, and following up on past-due balances while maintaining accurate records and following cash handling procedures.