Customer Service & AR Specialist (18-Month Contract)

UniFirst; Aurora (CO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

On-the-job training

Career development

Job summary

UniFirst is seeking a dedicated Customer Service Representative for an 18-month contract to cover a leave of absence. The role emphasizes customer liaison between clients and UniFirst, with on-the-job training and a 5-day work week.

You will handle inquiries via phone or email, perform AR duties, support the Sales Department, and perform data entry and related admin tasks. The position offers growth, training programs, and a collaborative culture.

Qualifications

• 2 years of customer service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)
• Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Verbal & written communication

Time management

Team player

Problem solving

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

TEAMS

Job description

UniFirst is seeking a dedicated Customer Service Representative for an 18-month contract to cover a leave of absence. The role emphasizes customer liaison between clients and UniFirst, with on-the-job training and a 5-day work week.

You will handle inquiries via phone or email, perform AR duties, support the Sales Department, and perform data entry and related admin tasks. The position offers growth, training programs, and a collaborative culture.