Customer Service Rep(06216) - 7115 E. Hampden Ave

Domino's; Denver (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's in Denver is looking for a full-time Store Customer Service Representative. The role requires assisting customers over the phone and in-store while maintaining a professional image and following strict food handling protocols.

You will be responsible for ensuring order accuracy and providing exceptional customer service as part of Domino’s commitment to quality. Ideal candidates should have a passion for customer interaction and the ability to think on their feet.

Qualifications

• Experience in customer service preferred.
• Ability to communicate effectively and courteously.

Responsibilities

• Answer the phone and assist carryout customers politely.
• Maintain an organized work environment and image.
• Count pepperoni and ham accurately for orders.
• Ensure proper food handling procedures are followed.

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Minimum expectations while working for Domino’s Pizza:

• Answer the phone or assist carryout customers in a polite, courteous, and knowledgeable manner.
• Maintain a perfect image according to standard.
• Demonstrate customer WOW steps: 1) Apologize 2) Give what they want 3) Provide something extra.
• Count pepperoni and ham on every order without exception.
• Do not clear pizzas before they are ready to be placed in the oven.
• Keep $1 in coin change on every delivery and say “Let me get your change” on every order.
• Carry no more than $20 while on the clock (including personal money).
• Do not possess a pocket knife or any weapon while working.
• Keep driver vehicles neat, clean, and in a positive image.
• Do not route early or check in early from delivery.
• Wash hands prior to making products.
• Follow only proper procedures for products.
• Complete Safe Delivery CBT.
• Repeat every order for accuracy and confirm name and address.

Job Location