Customer Service Rep(06203) - 3920 S. Broadway

Domino's; Englewood (CO); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading pizza delivery company in Englewood is looking for a part-time Customer Service Rep. The role involves interacting with customers, handling phone inquiries, and ensuring adherence to strict performance standards. The ideal candidate will possess strong customer service skills and demonstrate attention to detail. As part of the team, you will assist customers with their orders and maintain a positive image while performing your duties. Join us to help create memorable customer experiences.

Qualifications

• Ability to interact positively with customers and team members.
• Knowledge of the menu and pizza-making procedures.
• Drivers must complete Safe Delivery CBT.

Responsibilities

• Answering the phone or assisting carryout customers courteously.
• Maintaining a neat and clean vehicle for deliveries.
• Following proper food handling and delivery procedures.

Skills

Customer service skills

Communication

Attention to detail

Job description

Customer Service Rep(06203) - 3920 S. Broadway

• Part-time
• Job Category Org: Store Customer Service Rep

The following is considered minimum expectations in performance while working for Domino’s Pizza:

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra.
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered.
• No one is allowed to clear pizzas before it is ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order NO EXCEPTION.
• No one is allowed to carry more than $20 while on the clock including personal money.
• No one is allowed to have a pocket knife or any weapon while working.
• Driver vehicles are to be neat and clean and in positive image while working.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have done Safe Delivery CBT.
• Every order is to be repeated for accuracy and name and address confirmed.

All your information will be kept confidential according to EEO guidelines.