Customer Service Rep(04225) - 1201 London Blvd.

Dominos; Portsmouth (VA); Sur place; USD 16 531 - 20 664; Plein temps

Résumé du poste

A leading pizza chain in Portsmouth is seeking a Customer Service Representative to assist with customer inquiries and ensure high service standards are maintained. Responsibilities include greeting customers, processing orders, maintaining cleanliness, and adhering to delivery protocols. The ideal candidate should be courteous, knowledgeable about the menu, and committed to providing exceptional service. This is a full-time position that emphasizes professionalism and customer satisfaction.

Qualifications

• Polite and courteous communication skills.
• Knowledgeable about the menu and customer service procedures.
• Ability to perform tasks in accordance with operational standards.

Responsabilités

• Assist customers both in-store and over the phone.
• Ensure delivery protocols and product handling standards are met.
• Maintain a clean and professional image while on duty.

Description du poste

Customer Service Rep(04225) - 1201 London Blvd.

• Full-time
• Job Category Org: Store Customer Service Rep

The following is considered minimum expectations in performance while working for Domino’s Pizza:

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say “Let me get your change” on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed