Customer Service Rep(06214) - 12028 E. Mississippi Ave

SmartRecruiters, Inc.; Aurora (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino’s Pizza in Aurora, Colorado is seeking a Full-time Customer Service Rep to handle phone calls and assist carryout customers. You’ll be friendly, knowledgeable about the menu, and accurate with orders to ensure a great guest experience.

Maintain a professional appearance and follow the WOW steps: apologize, give them what they want, and add something extra. You will deliver fast, courteous service in a busy store while upholding company standards and customer satisfaction.

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra

Job description

Customer Service Rep(06214) - 12028 E. Mississippi Ave

• Full-time
• Job Category Org: Store Customer Service Rep
• The following is considered minimum expectations in performance while working for Domino’s Pizza:
• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say “Let me get your change” on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed