Customer Service Rep(08813) - 558 Caratoke Hwy.

Domino's; Moyock (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Moyock, North Carolina, is hiring a Full-time Store Customer Service Rep. Responsibilities include answering calls, assisting customers, and ensuring a high standard of customer service. You will also ensure cleanliness and proper handling of orders.

The ideal candidate must follow specific procedures and maintain a positive image. This role is critical in delivering excellent service and ensuring customer satisfaction.

Responsibilities

• Answer the phone or assist carryout customers politely.
• Maintain a perfect image according to standard.
• Demonstrate customer WOW steps.
• Count pepperoni and ham on every order.
• Keep driver vehicles clean and neat.

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Minimum expectations while working for Domino’s Pizza:

• Answer the phone or assist carryout customers in a polite, courteous, and knowledgeable manner.
• Maintain a perfect image according to standard.
• Demonstrate customer WOW steps: 1) Apologize 2) Give what they want 3) Provide something extra.
• Count pepperoni and ham on every order without exception.
• Do not clear pizzas before they are ready to be placed in the oven.
• Keep $1 in coin change on every delivery and say “Let me get your change” on every order.
• Carry no more than $20 while on the clock (including personal money).
• Do not possess a pocket knife or any weapon while working.
• Keep driver vehicles neat, clean, and in a positive image.
• Do not route early or check in early from delivery.
• Wash hands prior to making products.
• Follow only proper procedures for products.
• Complete Safe Delivery CBT.
• Repeat every order for accuracy and confirm name and address.

Job Location