Customer Service Rep

Adecco US, Inc.; Bessemer (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Aspire Academy access

Weekly paycheck

Job summary

Adecco US, Inc. is currently seeking a Customer Service Representative in Bessemer, AL. This role involves assisting customers via phone and email, handling complaints, and managing delivery orders while working a Wednesday–Sunday shift schedule.

Compelling benefits and a supportive team culture accompany the assignment. Pay is $18.75 per hour with weekly pay and access to Adecco’s Aspire Academy for upskilling.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service or call center experience.
• Experience using Microsoft Office (Word, Excel, PowerPoint).
• Strong multitasking and organizational skills.

Responsibilities

• Assist customers through phone and email.
• Handle customer complaints professionally.
• Monitor and track delivery routes.
• Process delivery order changes and cancellations.

Skills

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Adecco is currently assisting a local Customer in their search for a Customer Service Rep in Bessemer, AL! This is a great opportunity to further your existing skills as a Customer Service Rep while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks:

Shift: Wednesday, Friday, Saturday, Sunday (9:00am - 8:00pm)

Weekly paycheck

Pay: $18.75

Access to Adecco's Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses

Responsibilities:

• Assist customers through phone and email.
• Handle customer complaints professionally.
• Monitor and track delivery routes.
• Process delivery order changes and cancellations.

Requirements

• Experience using Microsoft Office (Word, Excel, PowerPoint).
• High school diploma or equivalent.
• At least 1 year of customer service or call center experience.
• Strong multitasking and organizational skills.

Pay Details: $18.75 per hour

Benefit offerings available for our associates include:

• medical
• dental
• vision
• life insurance
• short-term disability
• additional voluntary benefits
• EAP program
• commuter benefits
• 401K plan

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets the individual needs.

In addition, our associates may be eligible for paid leave including:

• Paid Sick Leave
• any other paid leave required by Federal, State, or local law
• Holiday pay where applicable

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.