$16/hour | Customer Care Rep | No Weekends!

Maytav Bus Co; Fairhope (AL); On-site; USD 18,000 - 26,000; Full time

Job summary

Clark Personnel is seeking a Customer Care Representative for a full-time, on-site role in Fairhope, AL. You will handle calls, process orders, and manage inquiries, contributing to a growing team.

The position requires previous customer service experience, strong data entry and 10-key skills, and a professional phone manner. Schedule is Monday–Friday, 9:00am–6:00pm, with a competitive hourly pay.

Qualifications

• Claims handling experience preferred
• Strong data entry and 10-key skills
• Excellent phone etiquette and communication skills
• High attention to detail and accuracy
• Computer proficiency
• Team-oriented mindset with a positive attitude

Responsibilities

• Answer incoming customer calls and provide excellent service
• Process orders, invoices, and customer claims
• Resolve escalated customer concerns professionally and efficiently
• Develop and maintain product knowledge
• Assist with training and onboarding new customer service representatives
• Ensure accurate data entry and documentation

Skills

Data entry

10-key

Phone etiquette

Communication skills

Attention to detail

Team player

Job description

Position: Customer Care Representative

Location: Fairhope, AL

Pay: $16/hour

Experience: Previous customer service experience

Type: Full-time; Contract

Schedule: Monday - Friday, 9:00am to 6:00pm

Clark Personnel is seeking a Customer Care Representative to join a growing and dynamic team!

Job Description:

1. Answer incoming customer calls and provide excellent service
2. Process orders, invoices, and customer claims
3. Resolve escalated customer concerns professionally and efficiently
4. Develop and maintain product knowledge
5. Assist with training and onboarding new customer service representatives
6. Ensure accurate data entry and documentation

Position Requirements:

1. Claims handling experience preferred
2. Strong data entry and 10-key skills
3. Excellent phone etiquette and communication skills
4. High attention to detail and accuracy
5. Computer proficiency
6. Team-oriented mindset with a positive attitude

Clark Personnel is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Aff­irmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.