Customer Service Rep – Phone & Email Support | $18.75/hr

Adecco US, Inc.; Bessemer (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Aspire Academy access

Weekly paycheck

Job summary

Adecco US, Inc. is currently seeking a Customer Service Representative in Bessemer, AL. This role involves assisting customers via phone and email, handling complaints, and managing delivery orders while working a Wednesday–Sunday shift schedule.

Compelling benefits and a supportive team culture accompany the assignment. Pay is $18.75 per hour with weekly pay and access to Adecco’s Aspire Academy for upskilling.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service or call center experience.
• Experience using Microsoft Office (Word, Excel, PowerPoint).
• Strong multitasking and organizational skills.

Responsibilities

• Assist customers through phone and email.
• Handle customer complaints professionally.
• Monitor and track delivery routes.
• Process delivery order changes and cancellations.

Skills

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Adecco US, Inc. is currently seeking a Customer Service Representative in Bessemer, AL. This role involves assisting customers via phone and email, handling complaints, and managing delivery orders while working a Wednesday–Sunday shift schedule.

Compelling benefits and a supportive team culture accompany the assignment. Pay is $18.75 per hour with weekly pay and access to Adecco’s Aspire Academy for upskilling.