Customer Service & Rentals Specialist

U-Haul; Sherwood (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Apple/Dell discounts

Job summary

U-Haul is seeking a Customer Service Representative to join a supportive team and be the face of our exceptional service. You will assist customers, manage rentals with U-Scan, and help with equipment inspections and operations at the Sherwood center.

The role requires a valid driver’s license and a high school diploma or equivalent. On-site work includes lifting and moving equipment; training and certifications are provided for propane, hitch installation, and forklift operation.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned; participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to join a supportive team and be the face of our exceptional service. You will assist customers, manage rentals with U-Scan, and help with equipment inspections and operations at the Sherwood center.

The role requires a valid driver’s license and a high school diploma or equivalent. On-site work includes lifting and moving equipment; training and certifications are provided for propane, hitch installation, and forklift operation.