Customer Service Specialist - Equipment & Rentals

U-Haul Co. of South Carolina; Provo (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Hiring bonus

Cash bonus after certification

Job summary

U-Haul Holding Company seeks a Customer Service Representative to serve as the face of our service, assisting customers with products, inspecting equipment, and using U-Scan tech to manage rentals and inventory.

The role involves moving trucks, performing inspections, answering questions, and completing rental invoices. Certification for propane and forklift may be provided during employment.

Qualifications

• Must have valid driver's license and clean driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul Holding Company seeks a Customer Service Representative to serve as the face of our service, assisting customers with products, inspecting equipment, and using U-Scan tech to manage rentals and inventory.

The role involves moving trucks, performing inspections, answering questions, and completing rental invoices. Certification for propane and forklift may be provided during employment.