Customer Service & Rentals Specialist

U-Haul International; Monticello (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan

Job summary

U-Haul is seeking a Customer Service Representative who will be the face of our company’s exceptional service. You will help customers by inspecting and maintaining equipment and using U-Scan technology to manage rentals and inventory.

You will work with a supportive team, participate in ongoing education, and may receive certifications for propane and forklift operations. This role offers on-the-job training and advancement opportunities.

Qualifications

• Valid driver's license is required.
• High school diploma or equivalent is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative who will be the face of our company’s exceptional service. You will help customers by inspecting and maintaining equipment and using U-Scan technology to manage rentals and inventory.

You will work with a supportive team, participate in ongoing education, and may receive certifications for propane and forklift operations. This role offers on-the-job training and advancement opportunities.