Customer Service/Receptionist

Ashley Pines Animal Hospital, LLC; Summerville (SC); On-site; USD 16,531 - 22,041; Full time

Job summary

Ashley Pines Animal Hospital, LLC in Summerville, SC is seeking a friendly Veterinary Receptionist to welcome clients and their pets, schedule visits, issue invoices, and manage payments. The role emphasizes compassionate communication and organized front-desk duties.

You will greet every patient, answer calls and emails, maintain a clean lobby, and support the team with empathy and efficiency to ensure a positive client experience.

Qualifications

• Required experience with client communication and front-desk responsibilities.

Responsibilities

• Scheduling appointments for well, sick, and surgical visits.
• Issuing invoices and receiving payments after appointments
• Ensure lobby area remains clean and organized at all times
• Able to demonstrate care and empathy to human and animal clients
• Greeting and welcoming each patient as they enter the clinic
• Answering telephone calls and returning e-mails
• Excellent organizational, time management, and multitasking abilities are required
• We take pride in our client communication; ensuring they have an outstanding interaction with us each and every time where it is in person or over the phone

Skills

Knowledge of animal behavior

Animal husbandry

Love of animals

Documentation skills

Analyzing information

Clinical skills

Use of medical technologies

Attention to detail

Patience

Verbal communication

Technical understanding

Job description

Overview

Come join our team located in our brand-new Ashley Pines Animal Hospital. From the moment clients walk into Ashley Pines Animal Hospital, we want them to know that they have brought their pet to a safe place where they will be well taken care of. Our team is caring and compassionate, and they are committed to not only taking care of the pet's immediate needs, but to forging a long-lasting relationship with the client and their pet.

Responsibilities

Veterinary Receptionist duties include:

• Scheduling appointments for well, sick, and surgical appointments
• Issuing invoices and receiving payments after appointments
• Ensure lobby area remains clean and organized at all times
• Able to demonstrate both care and empathy to human and animal clients
• Greeting and welcoming each patient as they enter the clinic
• Answering telephone calls and returning e-mails
• Excellent organizational, time management, and multitasking abilities are required

We take pride in our client communication; ensuring they have an outstanding interaction with us each and every time where it is in person or over the phone

Requirements

• Knowledge of animal behavior
• Animal husbandry
• Love of animals
• Documentation skills
• Analyzing information
• Clinical skills
• Use of medical technologies
• Attention to detail
• Patience
• Verbal communication
• Technical understanding