Customer Service/Receptionist

Paris Mountain; Pinehurst (SC); On-site; USD 27,000 - 38,000; Full time

Job summary

Paris Mountain Animal Hospital in Pinehurst, SC, is seeking a Veterinary Receptionist to manage front-desk tasks and client interactions. You’ll schedule appointments, handle payments, and ensure a welcoming lobby while supporting compassionate care for both pets and their families.

The ideal candidate demonstrates empathy, strong organizational skills, and clear communication to create positive experiences in person or over the phone.

Qualifications

• Knowledge of animal behavior
• Animal husbandry
• Love of animals
• Documentation skills
• Analyzing information
• Clinical skills
• Use of medical technologies
• Attention to detail
• Patience
• Verbal communication
• Technical understanding

Responsibilities

• Schedule appointments for well, sick, and surgical visits
• Issue invoices and take payments after appointments
• Keep the lobby clean and organized at all times
• Demonstrate care and empathy to clients and their pets
• Greet and welcome each patient entering the clinic
• Answer phone calls and respond to emails
• Maintain excellent organization, time management, and multitasking

Job description

Description

Come join our team located in our brand-new Paris Mountain Animal Hospital. From the moment clients walk into Paris Mountain Animal Hospital, we want them to know that they have brought their pet to a safe place where they will be well taken care of. Our team is caring and compassionate, and they are committed to not only taking care of the pet's immediate needs, but to forging a long-lasting relationship with the client and their pet.

Veterinary Receptionist duties include:

• Scheduling appointments for well, sick, and surgical appointments
• Issuing invoices and receiving payments after appointments
• Ensure lobby area remains clean and organized at all times
• Able to demonstrate both care and empathy to human and animal clients
• Greeting and welcoming each patient as they enter the clinic
• Answering telephone calls and returning e-mails
• Excellent organizational, time management, and multitasking abilities are required

We take pride in our client communication; ensuring they have an outstanding interaction with us each and every time where it is in person or over the phone

Requirements

• Knowledge of animal behavior
• Animal husbandry
• Love of animals
• Documentation skills
• Analyzing information
• Clinical skills
• Use of medical technologies
• Attention to detail
• Patience
• Verbal communication
• Technical understanding