Client Services Representative

National Veterinary Associates; Naples (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Retirement plan

Life insurance

Tuition reimbursement

Professional development assistance

Job summary

Animalife Pine Ridge is seeking a friendly veterinary receptionist to join a close-knit team. You will handle client relations, answer phones, schedule appointments, and greet clients in a warm manner while supporting patient care and maintaining a paperless office system.

Ideal candidates have veterinary front desk experience, strong computer skills, and are comfortable multitasking in a busy practice with a mission to treat clients and their pets like family.

Qualifications

• High school diploma or equivalent is required.
• Experience as a veterinary front desk is preferred.
• Strong communication and computer skills for a paperless office.

Responsibilities

• Client relations and answering phones.
• Schedule appointments and greet clients warmly.
• Process payments and generate daily reports.
• Assist in communication between clients and staff.
• Maintain clean, organized records and use Avimark.

Education

High school or equivalent

Tools

Avimark

Job description

Job description

Do you love working with people but also have a passion for helping animals? Are you outgoing and friendly? Do you enjoy working with a team that is more like family? Animalife Pine Ridge is looking for a receptionist to join our close-knit team. We are a 3 doctor small animal hospital that practices progressive, compassionate medicine and surgery.

Great communication skills and a great work ethic are a must. You will get to enjoy our clients on the phone and in person. We are looking for someone who can multitask yet remain professional and courteous. The ideal candidate will create a wonderful first and last impression. We are busy, but expect all of our team live out our mission statement and treat our clients as we would treat our families and treat our clients' pets as though they were our own.

Some job duties include but not limited to: Client Relations, Answering phones, scheduling appointments, greeting clients in a warm manner, taking payment after services, daily reports, light cleaning duties, filing and organizing, hands on care with patients, Avimark computer experience is a plus and being the primary link in communication between the clients and the rest of the staff. We are a paperless (no written charts) so good computer skills are a must.

No late nights or emergency hours! Must be available to work days and a rotating Saturday schedule. Competitive wages and benefits that include paid vacations, a health care plan, a 401(K) retirement, employee discounts and much more! Pre‑employment drug screening required.

We are ideally looking for someone with veterinary experience but will consider others with relevant experience.

Postion: Full Time

Pay

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule :

• 8 to 10Hour shift
• Day shift
• Monday to Friday
• Saturday 4-5 Hour shift

Education:

• High school or equivalent (Required)

Experience:

• Veterinary experience: 1 year (Preferred)
• Front Desk: 1 year (Required)