Customer Service & Quotes Coordinator

Aesseal-Inc; Rockford (TN); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

AESSEAL seeks a customer service professional to manage inquiries, orders, and requests from customers and outside sales representatives, delivering responsive and accurate support.

You will coordinate with production, engineering, and supply chain to confirm feasibility, lead times, and specifications, and assist outside sales with quotes and product availability information. Excellent problem-solving and record-keeping are essential.

Formación

• Provide responsive, professional customer service.
• Prepare accurate quotes with pricing and lead times.
• Coordinate with production, engineering, and supply chain.

Responsabilidades

• Provide responsive, professional customer service by managing inquiries, orders, and requests from customers and outside sales representatives.
• Prepare accurate and timely quotes, including complex pricing and lead time evaluations.
• Coordinate with internal teams (production, engineering, supply chain) to confirm feasibility, lead times, and specifications.
• Actively support outside sales by assisting with quotes, customer communication, and providing product, pricing, and availability information.
• Maintain organized records of quotes, orders, and customer interactions.

Descripción del empleo

AESSEAL seeks a customer service professional to manage inquiries, orders, and requests from customers and outside sales representatives, delivering responsive and accurate support.

You will coordinate with production, engineering, and supply chain to confirm feasibility, lead times, and specifications, and assist outside sales with quotes and product availability information. Excellent problem-solving and record-keeping are essential.