Customer Support & SAP Solutions Specialist

AESSEAL Inc.

Odessa (TX)

Presencial

USD 42.000 - 54.000

Jornada completa

14 días+

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

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Descripción de la vacante

AESSEAL Inc. is seeking a customer service-oriented associate to support MS&S sales efforts and collaborate with AESSEAL sister organizations. Responsibilities include handling inquiries, processing SAP transactions, and keeping customers informed of order statuses and pricing.

The role requires proficiency in SAP and strong communication skills within a fast-paced team environment. In this position you will coordinate with workshop and purchasing teams to fulfill delivery timelines, manage

Formación

Minimum 1-2 years related experience
SAP experience preferred
Prior experience with or knowledge of mechanical seals or pumps preferred but not required

Responsabilidades

Provide responsive customer support by phone, email, walk-in service, pickup, and delivery; communicate order status, pricing, lead times, and revised delivery dates to customers and internal stakeholders.
Process customer transactions accurately and promptly in SAP, including sales orders, invoices, production orders, purchase orders, goods receipts, credit memos, rebills, notification numbers, repair codes, and bills of material.
Monitor and progress existing customer orders to ensure on-time delivery; provide updates on order status to customers and internal stakeholders.
Coordinate with Workshop and Purchasing teams to meet customer delivery requirements and resolve order, material, or scheduling issues.
Enter and maintain customer information and transactions in required portals including Ariba, Coupa, and OpenInvoice.