Customer Service Pro: Training, Growth & On‑Site Perks

Uline; Waukegan (IL); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays & generous PTO

Tuition Assistance Program

Job summary

Uline, a family-owned company, is seeking a Customer Service Representative at the Kenosha branch. You will build customer relationships, provide solutions and deliver legendary service in a fast-paced, on-site role. Training and tools support long-term career growth within a leading distributor of shipping and packaging materials.

Join a company that offers strong benefits and opportunities to advance while delivering exceptional service across phone, email and chat channels.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, is seeking a Customer Service Representative at the Kenosha branch. You will build customer relationships, provide solutions and deliver legendary service in a fast-paced, on-site role. Training and tools support long-term career growth within a leading distributor of shipping and packaging materials.

Join a company that offers strong benefits and opportunities to advance while delivering exceptional service across phone, email and chat channels.