Elite Customer Support Pro - Training, Growth & Benefits

Uline Inc.; Racine (WI); Presencial; USD 77.366.000 - 91.693.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with 6% employer match

Multiple bonus programs

Paid holidays

Generous paid time off

Tuition Assistance Program

Descripción de la vacante

Uline is seeking a Customer Service Representative at our Kenosha, WI branch. This role pays from $27 to $32 per hour, with a $2 shift differential, and offers strong training to help you build customer relationships and deliver legendary service.

You will handle orders, answer product, pricing and shipping questions, and support customers via phone, email and chat using our world-class tools. We value problem-solving, clear communication and eagerness to learn, with on-site teamwork and growth

Formación

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training is provided.

Responsabilidades

• Process customer orders, provide product recommendations, and handle inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Conocimientos

Customer service

Problem-solving

Communication

Educación

High school diploma

Bachelor's degree preferred

Descripción del empleo

Uline is seeking a Customer Service Representative at our Kenosha, WI branch. This role pays from $27 to $32 per hour, with a $2 shift differential, and offers strong training to help you build customer relationships and deliver legendary service.

You will handle orders, answer product, pricing and shipping questions, and support customers via phone, email and chat using our world-class tools. We value problem-solving, clear communication and eagerness to learn, with on-site teamwork and growth