Customer Service Pro: Training, Growth & Impact

Uline Inc.; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Generous paid time off

Tuition assistance

On-site café and fitness center

Job summary

Uline Inc. is hiring a Customer Service Representative in Kenosha, WI. On-site role with pay from $27 to $32 per hour plus a $2 shift differential, focusing on building customer relationships and delivering legendary service.

Join a family-owned company known for comprehensive training, tools, and opportunities to advance within a growing organization. This position operates via phone, email and chat to support customers’ needs.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication skills

Problem solving

Education

High school diploma

Bachelor's degree

Job description

Uline Inc. is hiring a Customer Service Representative in Kenosha, WI. On-site role with pay from $27 to $32 per hour plus a $2 shift differential, focusing on building customer relationships and delivering legendary service.

Join a family-owned company known for comprehensive training, tools, and opportunities to advance within a growing organization. This position operates via phone, email and chat to support customers’ needs.