Customer Service Management Trainee: Lead & Grow

Uline; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Complete health insurance coverage and

401(k) with 6% employer match starts

Multiple bonus programs

Paid holidays and generous paid time

Tuition Assistance Program

Job summary

Uline is hiring a Customer Service Management Trainee at our Kenosha, WI call center to develop on-the-job leadership skills and empower reps to deliver legendary service. This full-time program offers hands-on training and real growth opportunities in a fast-paced environment.

Join a well-established, family-owned leader in shipping and packaging materials with strong benefits, a 401(k) match, and tuition assistance. On-site roles with varied shifts provide stability and room for advancement.

Qualifications

• Bachelor's degree required.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Job description

Uline is hiring a Customer Service Management Trainee at our Kenosha, WI call center to develop on-the-job leadership skills and empower reps to deliver legendary service. This full-time program offers hands-on training and real growth opportunities in a fast-paced environment.

Join a well-established, family-owned leader in shipping and packaging materials with strong benefits, a 401(k) match, and tuition assistance. On-site roles with varied shifts provide stability and room for advancement.