Customer Service Pro: Solve, Support, Grow Your Career

Atlas Credit Company Inc; Tyler (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation & sick time

401(k) with company match

Paid holidays

Bonus opportunities

Career growth and advancement

Job summary

Atlas Credit Company Inc is seeking a Customer Service Representative in Tyler, Texas. You will provide friendly, professional phone support, handle a high volume of calls, and assist customers with questions and account information.

Daily tasks include data entry, processing loan applications, following up on past-due balances, and maintaining accurate records. Bilingual English/Spanish is preferred to serve a diverse customer base.

Qualifications

• 1+ year customer service experience (preferred)
• Strong phone communication skills and confidence speaking with customers
• Ability to multitask in a fast-paced environment
• Strong problem-solving and active listening skills
• Basic computer and data entry skills
• English required; Spanish preferred

Responsibilities

• Provide excellent customer service over the phone
• Handle a high volume of incoming and outgoing calls
• Assist customers with questions, account information, and issue resolution
• Follow up with customers regarding accounts and past-due balances
• Process loan applications and perform data entry
• Maintain accurate customer records and documentation
• Build strong customer relationships through professional communication

Skills

Phone communication

Multitasking

Active listening

Data entry

Bilingual (English/Spanish)

Job description

Atlas Credit Company Inc is seeking a Customer Service Representative in Tyler, Texas. You will provide friendly, professional phone support, handle a high volume of calls, and assist customers with questions and account information.

Daily tasks include data entry, processing loan applications, following up on past-due balances, and maintaining accurate records. Bilingual English/Spanish is preferred to serve a diverse customer base.