Bilingual Customer Support Specialist | Loan & Data Entry

Atlas Credit Company Inc; Pharr (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Bonus opportunities

Career growth and advancement

Job summary

Atlas Credit Company Inc is seeking a friendly, dedicated Customer Service Representative to join our team in Pharr, Texas. You will handle high-volume calls, answer questions, process loan applications, and maintain accurate customer records, delivering excellent service to every customer.

The ideal candidate has 1+ year of customer service experience, strong phone communication, multitasking ability, and basic data entry skills.

Qualifications

• 1+ year of customer service experience preferred.
• Strong phone communication skills and confidence speaking with customers.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving and active listening skills.
• Basic computer and data entry skills.
• Bilingual: English required, Spanish preferred.

Responsibilities

• Provide excellent customer service over the phone.
• Handle a high volume of incoming and outgoing calls.
• Assist customers with questions, account information, and issue resolution.
• Follow up with customers regarding accounts and past-due balances.
• Process loan applications and perform data entry.
• Maintain accurate customer records and documentation.
• Build strong customer relationships through professional communication.

Skills

Customer service experience

Phone communication

Multitasking

Problem solving

Active listening

Data entry

Bilingual (English)

Job description

Atlas Credit Company Inc is seeking a friendly, dedicated Customer Service Representative to join our team in Pharr, Texas. You will handle high-volume calls, answer questions, process loan applications, and maintain accurate customer records, delivering excellent service to every customer.

The ideal candidate has 1+ year of customer service experience, strong phone communication, multitasking ability, and basic data entry skills.