Representante de Atención al Cliente Bilingüe | Crecimiento

Community Choice Financial Family of Brands; Tyler (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Key Holder Program

Performance-based career advancement

Educational Reimbursement

Medical insurance options including H萨

401(k) retirement plan with company 13

Life and AD&D insurance

Voluntary benefits package (dental, 
-

Employee Assistance Program

Discount Marketplace

Paid time off starting at 12 days in 1

Job summary

Community Choice Financial is seeking a bilingual Customer Service Representative in Tyler, Texas. You will engage with customers to provide financial services, process transactions, and support local community needs.

The role offers on-site work with comprehensive training and opportunities across the brand family. The position requires bilingual Spanish/English abilities, a high school diploma or equivalent, and strong communication skills.

Qualifications

• Bilingual (Spanish/English) required to connect with customers.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Must be at least 18 years old; 19 in Alabama.
• Background check required.
• Physical ability to stand and lift up to 25 pounds.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.
• Assist in customer account management and collections by accepting payments.
• Conduct on-site vehicle appraisals and store errands; participate in events.
• Maintain store appearance and cleanliness; ensure cash drawer security as needed.
• Uphold compliance with company policies and laws; stay updated on product/process changes.
• Work a full-time in-person schedule, including weekends (minimum 40 hours per week).

Skills

Bilingual Spanish/English

High school diploma or equivalent

Verbal & written communication

Attention to detail

POS/Microsoft Office proficiency

Driver’s license & auto insurance

Physical stamina & mobility

Background check clearance

Education

High school diploma or equivalent

Job description

Community Choice Financial is seeking a bilingual Customer Service Representative in Tyler, Texas. You will engage with customers to provide financial services, process transactions, and support local community needs.

The role offers on-site work with comprehensive training and opportunities across the brand family. The position requires bilingual Spanish/English abilities, a high school diploma or equivalent, and strong communication skills.