Customer Service Pro (Remote & On-Site)

Valor Intelligent Processing; Addison (TX); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Career Growth

Job summary

Valor Intelligent Processing is seeking Customer Service Representatives to deliver exceptional support to clients. This role involves assisting customers with inquiries, providing technical support, and ensuring a best-in-class customer experience.

The ideal candidate must be fluent in English and Spanish, possess excellent communication skills, and be motivated to thrive in a fast-paced environment. Join our team and contribute to creating outstanding customer experiences.

Qualifications

• Must be 18 years or older.
• Fluent in English and Spanish.
• Previous customer service experience is preferred.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently.
• Document all interactions in the CRM system.
• Follow up with customers to ensure satisfaction.

Skills

Excellent communication skills

Fluent in English and Spanish

Strong attention to detail

Ability to handle high call volumes

Organizational skills

Education

High school diploma or GED

Job description

Valor Intelligent Processing is seeking Customer Service Representatives to deliver exceptional support to clients. This role involves assisting customers with inquiries, providing technical support, and ensuring a best-in-class customer experience.

The ideal candidate must be fluent in English and Spanish, possess excellent communication skills, and be motivated to thrive in a fast-paced environment. Join our team and contribute to creating outstanding customer experiences.