Customer Service Pro (Remote & On-Site)

Valor Intelligent Processing; Tampa (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Job summary

Valor Intelligent Processing is seeking Customer Service Representatives in Tampa, Florida. In this role, you will deliver exceptional support by assisting customers with inquiries, providing technical support, and ensuring a best-in-class experience.

The ideal candidates should possess excellent communication skills and be fluent in both English and Spanish, with a high school diploma or GED required. Benefits include health insurance, paid time off, and a fun work environment.

Qualifications

• Must be 18 years or older.
• Previous customer service experience is preferred.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently.
• Document all interactions in the CRM system.
• Follow up with customers to ensure satisfaction.

Skills

Fluent in English and Spanish

Excellent communication skills

Organizational skills

Attention to detail

Ability to handle high call volumes

Education

High school diploma or GED

Job description

Valor Intelligent Processing is seeking Customer Service Representatives in Tampa, Florida. In this role, you will deliver exceptional support by assisting customers with inquiries, providing technical support, and ensuring a best-in-class experience.

The ideal candidates should possess excellent communication skills and be fluent in both English and Spanish, with a high school diploma or GED required. Benefits include health insurance, paid time off, and a fun work environment.