Bilingual Tech Sales & Customer Support Agent

Valor Intelligent Processing; Dallas (TX); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Career Growth

Paid Training

Job summary

Valor Intelligent Processing is seeking a Bilingual Customer Service & Sales Representative to provide technical support and account management across the United States. This entry-level position offers paid training and is perfect for individuals who are motivated and customer-focused.

The ideal candidate will have strong communication skills and a willingness to learn in a dynamic environment. Employees will enjoy competitive compensation, opportunities for advancement, and benefits like medical coverage and paid time off.

Qualifications

• Must be 18 years or older.
• Team-oriented with a strong customer-first mindset.
• Comfortable working in a fast-paced, dynamic environment.

Responsibilities

• Handle inbound and outbound calls, emails, and live chats.
• Utilize internal systems to manage customer accounts.
• Ensure first-call resolution through effective troubleshooting.

Skills

Strong written and verbal communication skills

Ability to type 20+ words per minute

Basic proficiency in Microsoft Office Suite

Reliable and punctual

Skilled in conflict resolution

Problem-solving

Education

High school diploma or equivalent

Tools

Windows operating systems

Microsoft Office Suite

Job description

Valor Intelligent Processing is seeking a Bilingual Customer Service & Sales Representative to provide technical support and account management across the United States. This entry-level position offers paid training and is perfect for individuals who are motivated and customer-focused.

The ideal candidate will have strong communication skills and a willingness to learn in a dynamic environment. Employees will enjoy competitive compensation, opportunities for advancement, and benefits like medical coverage and paid time off.