Customer Service Pro: Order Entry & Team Collaboration

Staffmark Group; South Pittsburg (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Comprehensive Benefits

Life Insurance & Disability Insurance

Optional 401(k) Plan

Supportive Team Environment

Job summary

Staffmark Group is hiring a Customer Service Representative in South Pittsburg, TN. The role involves processing orders, coordinating with Sales, Supply Chain and Accounting, and ensuring accurate fulfillment. Strong communication and attention to detail are essential for success.

The position requires a high school diploma and 1–2 years of customer service experience, with proficiency in Microsoft Office and CRM/order-entry tools. A fast-paced, team-oriented environment is provided.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service experience.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize responsibilities and maintain accuracy in a fast-paced environment.

Responsibilities

• Maintain consistent communication with sales, production planning and customers for timely delivery.
• Enter and process customer orders, changes and returns per policy.
• Collaborate with Accounts Receivable to monitor customer credit limits.
• Set up new customer accounts with credit approvals and documentation.
• Obtain customer approvals for orders, specs and documentation.
• Ensure customer data and order records are accurate.
• Work with internal departments to resolve inquiries and issues.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Order entry systems

Job description

Staffmark Group is hiring a Customer Service Representative in South Pittsburg, TN. The role involves processing orders, coordinating with Sales, Supply Chain and Accounting, and ensuring accurate fulfillment. Strong communication and attention to detail are essential for success.

The position requires a high school diploma and 1–2 years of customer service experience, with proficiency in Microsoft Office and CRM/order-entry tools. A fast-paced, team-oriented environment is provided.