Customer Service Pro - Loans & Accounts (Full-Time)

LoanMax Title Loans; Agua Fria (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans in Santa Fe, NM is seeking a dedicated Customer Service Representative for a full-time, in-store role. The position offers a 10:00 AM–6:00 PM schedule with rotating Saturdays, and no Sunday work.

The team handles loan questions, vehicle evaluations, account maintenance, and timely payments, with a focus on honest, respectful service. The role emphasizes strong communication, accuracy in data entry, and compliance with policies and laws while providing career growth

Qualifications

• Must have excellent communication skills.
• Positive attitude and strong work ethic.
• Detail-oriented and organized.
• Must be able to work full-time schedule listed above.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Full-time availability

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Santa Fe, NM is seeking a dedicated Customer Service Representative for a full-time, in-store role. The position offers a 10:00 AM–6:00 PM schedule with rotating Saturdays, and no Sunday work.

The team handles loan questions, vehicle evaluations, account maintenance, and timely payments, with a focus on honest, respectful service. The role emphasizes strong communication, accuracy in data entry, and compliance with policies and laws while providing career growth