Full-Time Customer Service & Loan Support Specialist

LoanMax Title Loans; La Puebla (NM); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth opportunities

Medical after 91 days

Job summary

LoanMax Title Loans is hiring a Customer Service Representative in Santa Fe, NM. The role focuses on assisting potential borrowers and customers with loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication on accounts.

We offer a full-time, in-store position with a schedule that includes Monday to Friday, 10:00 AM to 6:00 PM, and rotating Saturdays. Benefits begin after the 91st day and include medical, dental, vision, and other options.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills.
• Full-time availability as listed.
• Willingness to pass background screening.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication skills

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

Data entry

Job description

LoanMax Title Loans is hiring a Customer Service Representative in Santa Fe, NM. The role focuses on assisting potential borrowers and customers with loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication on accounts.

We offer a full-time, in-store position with a schedule that includes Monday to Friday, 10:00 AM to 6:00 PM, and rotating Saturdays. Benefits begin after the 91st day and include medical, dental, vision, and other options.