In-Store Customer Support Specialist

LoanMax Title Loans; El Valle de Arroyo Seco (NM); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable schedule

Career growth opportunities

Medical, dental, vision benefits after

Job summary

LoanMax Title Loans in Santa Fe, NM is hiring a Customer Service Representative to assist potential borrowers, evaluate vehicles, manage loans and payments, and maintain regular communication with customers about their accounts. This full-time, in-store role requires explaining loan products, processing applications, performing data entry, and ensuring compliance with company policies and the law.

Schedule is Monday–Friday 10:00 AM–6:00 PM with rotating Saturdays 9:00 AM–3:00 PM and no Sunday

Qualifications

• High school diploma or equivalent required.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Positive attitude

Strong work ethic

Excellent communication

Detail-oriented

Education

High school diploma or equivalent

Tools

Computer and data entry

Job description

LoanMax Title Loans in Santa Fe, NM is hiring a Customer Service Representative to assist potential borrowers, evaluate vehicles, manage loans and payments, and maintain regular communication with customers about their accounts. This full-time, in-store role requires explaining loan products, processing applications, performing data entry, and ensuring compliance with company policies and the law.

Schedule is Monday–Friday 10:00 AM–6:00 PM with rotating Saturdays 9:00 AM–3:00 PM and no Sunday