In-Store Customer Service Rep - Full-Time, Career Growth

LoanMax Title Loans; Pecos (NM); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans in Santa Fe, NM is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products, evaluate vehicles, and manage accounts. You will maintain regular communication, make courtesy calls, and ensure policy compliance in daily in-store interactions.

The role offers full-time hours (Mon-Fri: 10:00 AM - 6:00 PM; rotating Saturdays: 9:00 AM - 3:00 PM), $16 per hour, and opportunities for career growth with benefits after the 91st day

Qualifications

• Excellent communication skills for in-person and phone interactions.
• Positive attitude and strong work ethic.
• Detail-oriented with good organizational skills.
• Ability to work full-time as listed.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Santa Fe, NM is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products, evaluate vehicles, and manage accounts. You will maintain regular communication, make courtesy calls, and ensure policy compliance in daily in-store interactions.

The role offers full-time hours (Mon-Fri: 10:00 AM - 6:00 PM; rotating Saturdays: 9:00 AM - 3:00 PM), $16 per hour, and opportunities for career growth with benefits after the 91st day