Customer Service Pro — Growth, PTO & Full‑Time Role

LoanMax Title Loans; Pojoaque (NM); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth opportunities

Benefits after 91 days

Job summary

LoanMax Title Loans in Santa Fe, NM is hiring a Customer Service Representative to assist borrowers, evaluate vehicle collateral, process loans and payments, and keep customers informed about their accounts. This role emphasizes accuracy, courtesy, and compliant handling of sensitive information.

The position is full-time, in-store with Monday–Friday 10:00 AM–6:00 PM and rotating Saturdays 9:00 AM–3:00 PM. Pay is $16 per hour with potential bonuses; benefits commence after 91 days, and a stable

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Positive attitude

Excellent communication

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Santa Fe, NM is hiring a Customer Service Representative to assist borrowers, evaluate vehicle collateral, process loans and payments, and keep customers informed about their accounts. This role emphasizes accuracy, courtesy, and compliant handling of sensitive information.

The position is full-time, in-store with Monday–Friday 10:00 AM–6:00 PM and rotating Saturdays 9:00 AM–3:00 PM. Pay is $16 per hour with potential bonuses; benefits commence after 91 days, and a stable