Full-Time In-Store Customer Service Pro | Career Growth

LoanMax Title Loans; Pecos (NM); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable schedule

Career growth opportunities

Health benefits after 91st day

Job summary

LoanMax Title Loans in Santa Fe, NM is hiring a Customer Service Representative to assist borrowers, evaluate vehicles, and manage loan accounts. You will interact with customers in person and by phone, ensuring accurate information and timely responses.

You will explain loan options, process applications, and maintain compliant records while delivering friendly, professional service. The position offers steady hours, paid holidays, vacation, and training with benefits after day 91.

Qualifications

• Full-time availability as listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Santa Fe, NM is hiring a Customer Service Representative to assist borrowers, evaluate vehicles, and manage loan accounts. You will interact with customers in person and by phone, ensuring accurate information and timely responses.

You will explain loan options, process applications, and maintain compliant records while delivering friendly, professional service. The position offers steady hours, paid holidays, vacation, and training with benefits after day 91.