Customer Service Pro — Inbound Support & Orders

Mr Greens Produce Inc; Austin (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Health savings account

Dental insurance

Life insurance

Employee assistance program

Disability insurance

Paid holidays

Weekly payroll

Job summary

Mr. Greens Produce Inc is seeking a Customer Service Representative to handle inbound customer calls, respond to inquiries via phone, email and chat, and provide excellent service. The role requires strong communication, detail orientation, and the ability to multitask in a fast-paced environment.

Weekend availability is required; MS Office experience is essential for daily operations. The position involves coordinating with sales, transportation and warehouse teams to ensure timely order

Qualifications

• Strong communication skills
• Ability to multitask in a fast-paced environment
• Excellent attention to detail and prioritization
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Ability to work weekends
• General communication with vendors and internal teams

Responsibilities

• Answer inbound calls from customers placing orders and inquiries
• Respond to inquiries via phone, email and chat
• Provide excellent customer service and strive for first-call resolution
• Facilitate communication among customers, sales, transportation and warehouse

Skills

Strong communication

Multitasking

Attention to detail

Task prioritization

MS Office

Independence and teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mr. Greens Produce Inc is seeking a Customer Service Representative to handle inbound customer calls, respond to inquiries via phone, email and chat, and provide excellent service. The role requires strong communication, detail orientation, and the ability to multitask in a fast-paced environment.

Weekend availability is required; MS Office experience is essential for daily operations. The position involves coordinating with sales, transportation and warehouse teams to ensure timely order