Hybrid Customer Service Pro - Greensboro, NC | Remote Fridays

Associate Staffing; Greensboro (NC); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Associate Staffing is hiring a Customer Service Representative for a hybrid role in Greensboro, NC. The position focuses on handling inquiries related to order processing, pricing, and delivery solutions to ensure smooth order management from initiation to post-delivery.

Strong communication skills and a customer-focused mindset are essential, along with problem-solving abilities and proficiency with order management systems.

Qualifications

• Excellent verbal and written communication skills.
• Customer-focused mindset with a relentless drive for service excellence.
• Problem-solving and troubleshooting capabilities.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency with order management systems and technology.

Responsibilities

• Handle inquiries related to order processing, pricing, system matching, and delivery solutions.
• Ensure smooth order management from initiation to post-delivery.
• Support internal partners and contribute to a high level of customer satisfaction.

Skills

Communication

Customer focus

Problem solving

Multitasking

Order management

Education

HS Diploma or GED required

Associate’s/Bachelor’s preferred

Tools

Order management

Job description

Associate Staffing is hiring a Customer Service Representative for a hybrid role in Greensboro, NC. The position focuses on handling inquiries related to order processing, pricing, and delivery solutions to ensure smooth order management from initiation to post-delivery.

Strong communication skills and a customer-focused mindset are essential, along with problem-solving abilities and proficiency with order management systems.