Customer Service Pro I — Growth, Support & Impact

Patterson Companies, Inc.; Manchester (NH); On-site; USD 2,153,000 - 2,802,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Match

Paid Time Off

Holiday Pay

Volunteer Time Off

Educational Assistance

Parental and Adoption Leave

LifeWorks

Patterson Perks Program

Job summary

Patterson Companies, Inc. is seeking a Customer Service Representative I to assist internal and external customers with order entry and related support. You will work across order entry systems, respond to inquiries, and help ensure timely delivery.

The role emphasizes strong communication, accuracy, and teamwork within a field- and office-based environment in Manchester, NH, with occasional travel and a comprehensive benefits package.

Qualifications

• High School degree or equivalent required; associate degree preferred.
• Experience with customer service and order processing is expected.
• Proficiency in MS Office and basic computer systems is required.

Responsibilities

• Process customer transactions accurately in order entry systems.
• Maintain customer and territory records; document interactions.
• Generate reports and monitor shipment dates for on-time delivery.
• Ensure compliance with company, state, and federal policies.
• Verify pricing and terms per standard procedures.
• Multitask across multiple computer systems and platforms.
• Provide strong customer service and sales support; respond to inquiries.
• Identify customer requirements to recommend products and solutions.

Skills

Exceptional customer service

Organizational skills

Attention to detail

Verbal and written communication

MS Office

Education

High School Degree or equivalent

Associate’s Degree or equivalent

Tools

SAP

ERP

Job description

Patterson Companies, Inc. is seeking a Customer Service Representative I to assist internal and external customers with order entry and related support. You will work across order entry systems, respond to inquiries, and help ensure timely delivery.

The role emphasizes strong communication, accuracy, and teamwork within a field- and office-based environment in Manchester, NH, with occasional travel and a comprehensive benefits package.