Customer Service & Order Support Specialist II

Patterson Companies, Inc.; South Dakota; On-site; USD 23,000 - 32,000; Full time

Job summary

Patterson Companies, Inc. in South Dakota is seeking a Customer Service Representative II to assist internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.

You will develop strong working relationships across the business, provide responsive service, and support sales by identifying customer requirements and recommending products. The role may involve occasional travel (10%) in the local area, and the final offer will reflect

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and organizational skills.
• Attention to detail and accuracy.
• Strong verbal, written, and interpersonal communication.
• Basic computer proficiency including MS Office.

Responsibilities

• Process orders, quotes, returns accurately.
• Maintain customer and territory records and document interactions.
• Generate reports and monitor shipment dates.
• Verify prices and terms per procedures.
• Communicate customer needs to sales and management.

Skills

Customer service

Organizational skills

Attention to detail

Verbal and written communication

MS Office

Education

High School Diploma or equivalent

Associate’s Degree or equivalent

Tools

SAP ERP

Job description

Patterson Companies, Inc. in South Dakota is seeking a Customer Service Representative II to assist internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.

You will develop strong working relationships across the business, provide responsive service, and support sales by identifying customer requirements and recommending products. The role may involve occasional travel (10%) in the local area, and the final offer will reflect