Customer Service Pro - Home Improvement Store

Lowe's; Silverthorne (CO); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products, answer questions, and provide friendly service across departments such as Appliances and Hardware.

You’ll assist with merchandise placement and deliveries, ensuring items are available and accurately processed at checkout. The role involves standing for long periods, light loading, and flexibility to work across departments.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual skills (preferred)
• Certification in trade related to department (preferred)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Arithmetic

Physical stamina

Lifting 25lbs

Bilingual

Job description

Lowe's is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products, answer questions, and provide friendly service across departments such as Appliances and Hardware.

You’ll assist with merchandise placement and deliveries, ensuring items are available and accurately processed at checkout. The role involves standing for long periods, light loading, and flexibility to work across departments.