Customer Service Pro - Home Improvement Retail

Lowe's; Spokane (WA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate discount

Track to the Trades program

Job summary

Lowe's in the United States is hiring a Customer Service Associate to welcome customers, help them locate products, and provide friendly, knowledgeable service in-store. You will participate in multiple departments as needed, handle merchandise, process orders, and assist with loading products while delivering a positive shopping experience.

The role offers part-time or full-time opportunities with training and growth, plus benefits including health insurance, tuition assistance, a 401(k) match,

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail experience

Bilingual

Tools

Computer

Smartphones

Tablets

Job description

Lowe's in the United States is hiring a Customer Service Associate to welcome customers, help them locate products, and provide friendly, knowledgeable service in-store. You will participate in multiple departments as needed, handle merchandise, process orders, and assist with loading products while delivering a positive shopping experience.

The role offers part-time or full-time opportunities with training and growth, plus benefits including health insurance, tuition assistance, a 401(k) match,