Customer Service Pro - Home Improvement Retail

Lowe's Companies, Inc.; Brewer (ME); Vor Ort; USD 22.000 - 23.000; Teilzeit

Benefits dieser Stelle

Health benefits

Tuition assistance

401(k) with match

Employee Stock Purchase Plan

Associate discount

Track to the Trades

Zusammenfassung

At Lowe's, a Customer Service Associate welcomes shoppers and helps them locate products across departments such as Appliances, Hardware, and Lighting. You’ll answer questions, assist with purchases, stock shelves, and ensure a smooth checkout experience while delivering friendly, professional service.

This flexible, part-time role emphasizes customer care, strong communication, and the ability to adapt to daily store needs.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Computer literacy

Retail tech

Math skills

Physical stamina

Lifting 25 lbs

Jobbeschreibung

At Lowe's, a Customer Service Associate welcomes shoppers and helps them locate products across departments such as Appliances, Hardware, and Lighting. You’ll answer questions, assist with purchases, stock shelves, and ensure a smooth checkout experience while delivering friendly, professional service.

This flexible, part-time role emphasizes customer care, strong communication, and the ability to adapt to daily store needs.