Customer Service Pro - Home Improvement Store

Lowe's; Indianapolis (IN); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Customer Service Associate position offers an opportunity to help customers with home improvement needs, navigate store departments, and provide friendly, efficient service. You will assist shoppers, locate products, stock shelves, and process orders, with potential cross-training across departments.

Excellent for team players who enjoy daily customer interaction and flexible scheduling. Part-time roles available with benefits and growth opportunities at Lowe's.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Computer basics

Tools

Smartphones/tablets

Job description

Lowe's Customer Service Associate position offers an opportunity to help customers with home improvement needs, navigate store departments, and provide friendly, efficient service. You will assist shoppers, locate products, stock shelves, and process orders, with potential cross-training across departments.

Excellent for team players who enjoy daily customer interaction and flexible scheduling. Part-time roles available with benefits and growth opportunities at Lowe's.